Ordering Concrete


DISPATCH CENTERS

MINNEAPOLIS | ST PAUL METRO DISPATCH CENTER: (651) 688-9520 or 1-800-CEMSTONE
Burnsville - Columbus - Dayton - Elk River - East Bethel - Hastings - Lakeland - Minneapolis - Rosemount - St. Paul

WESTERN METRO

Delano (763) 972-6111 or (800) 366-6910
Arlington - Gibbon - Jordan - Montgomery  (952) 492-3939 or (800) 366-6910

NORTHERN MINNESOTA

Aitkin - Big Sandy - Brainerd - Isle - Pequot Lakes -
Rock Creek
(320) 676-3365 or (800) 955-6105

SOUTHERN MINNESOTA

Albert Lea (507) 826-3281
Blue Earth - Mankato - Mapleton - Wells (507) 553-5113
Cannon Falls - Northfield (952) 492-3939 or (800) 366-6910
Faribault (507) 334-2140
Fairmont - Jackson - St. James - Windom - Worthington (507) 847-3001
Mankato (507) 345-7773
Owatonna (507) 451-5347
Red Wing (651) 388-8996 or (800) 325-6055
Waseca  (507) 835-2690

IOWA DISPATCH CENTERS

Armstrong (507) 847-3001
Buffalo Center - Northwood (800) 658-3081
Forest City (641) 585-1962
Lake Mills  (641) 592-4015
Manly (641) 454-2322
St. Ansgar (641) 736-2120

WISCONSIN DISPATCH CENTERS

CENTRAL WISCONSIN
New Richmond - River Falls                                                      (715) 246-4238 or (800) 555-9415

NORTHEAST WISCONSIN
Cameron - Dresser - Frederic - Hayward - Spooner - Turtle Lake  (715) 986-4442 or (866) 279-2221

SOUTH CENTRAL WISCONSIN                                              (715) 672-5008
Durand

GUIDELINES FOR PLACING AN ORDER

•    Cemstone encourages customers to place their orders by 3:00 p.m. for the following day Monday - Friday.
      Orders
      taken after 3:00 p.m. will be scheduled subject to availability the following day. Saturday orders must be placed
      by 12:00 p.m. noon on Friday.             
•     Orders cancelled or rescheduled without giving a minimum of 2 hour notice of the scheduled delivery time will be
      subject to truck time and plant expenses. 
•    Special admixtures/materials to be added at the jobsite or at the plant should be addressed with Customer
     Service at the time of order placement. This allows Cemstone to synchronize our service and plant capabilities
     with your production levels by including additional mixing and loading times in the schedule.  NOTE: Be sure to
     check with Customer Service for special admixture/materials availability in advance. 
•    Request for special equipment; i.e., front wheel drive, front discharge, CTI,  etc. should be addressed with
     Customer Service at the time of order placement to ensure equipment availability for your project. 
•    Orders must be taken by a Cemstone Customer Service Representative. 
•    Orders may be voice recorded for verification and accuracy. 
•    "Balance Orders" will be accepted over the truck radio.  
•    JOB NUMBER, P.O. NUMBER, PHONE NUMBER, ACCURATE ADDRESS (include cross street) and driving
     instructions to the Customer Service Representative. (Providing your current King’s Map Book coordinates is very
     helpful in getting our trucks to the job site on time).
•    After taking the order, the Customer Service Representative will repeat the order back and give you an order
     confirmation number. Please have that number ready when making any changes to that order.  
•    If a project requires a plant to remain open after regular business hours it will be subject to a plant charge.

    NOTE: Only rebar and bundles of expansion will be allowed to be delivered on Cemstone ready mix trucks.

ON TIME SERVICE

WINTER HOURS - Ready Mixed Concrete & Placing Services
Metro Dispatch
Northern Minnesota
Southern Minnesota
Wisconsin
Iowa
AGGREGATES


2015 Holiday Hours